OVERVIEW
This website is operated by KidCraftPlay (“we,” “us,” or “our”). We provide e-commerce services for premium children’s toys. By accessing this website, using our services, or purchasing any products, you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced herein, including our Privacy Policy, Shipping Policy, and Refund Policy.
These Terms apply to all users of the Site, including browsers, customers, and contributors.
If you do not agree to these Terms, you must not use the Site or purchase our products.
1. ONLINE STORE TERMS AND ELIGIBILITY
By agreeing to these Terms, you represent and warrant that:
- You are at least 18 years old, or the age of majority in your jurisdiction, whichever is higher.
- If you are under 18, you may use the Site only with the consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf.
- You will not use our products or services for any illegal or unauthorized purpose.
- You will not violate any laws in your jurisdiction, including copyright, trademark, or other intellectual property laws.
- You will not transmit any malicious code, viruses, or harmful data.
We reserve the right to terminate your access immediately if you violate these Terms.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your content, excluding payment information, may be transmitted over various networks and may be adapted to meet technical requirements. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Site, products, or services without our prior written permission.
3. ACCURACY OF INFORMATION
We are not responsible if information made available on the Site is inaccurate, incomplete, or outdated. The material on the Site is provided for general information only and should not be relied upon as the sole basis for making decisions.
Any reliance on the material on the Site is at your own risk. We reserve the right to modify the content of the Site at any time without notice.
4. PRICE AND SERVICE MODIFICATIONS
Prices for our toys and related services may change without notice.
We reserve the right to modify, suspend, or discontinue any service or product at any time without liability to you or any third party.
5. PRODUCTS OR SERVICES
Certain products may be available exclusively online through the Site. These products may have limited quantities.
We have made every effort to display the colors, sizes, and specifications of our products as accurately as possible. However, actual colors and details may vary depending on your monitor, device, or screen settings. We cannot guarantee that your display of any color or product will be accurate.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
Returns and refunds are governed by our Refund Policy.
6. BILLING AND ACCOUNT ACCURACY
We reserve the right to refuse or cancel any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site. You agree to promptly update your account and other information, including email address, payment details, and shipping address, so that we can complete your transactions and contact you as needed.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors without our authorization.
7. THIRD-PARTY TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability arising from or relating to your use of third-party tools.
Your use of third-party tools is entirely at your own risk, and you should ensure you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.
8. THIRD-PARTY LINKS
Certain content, products, and services available through the Site may include materials from third parties.
Third-party links on the Site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites. We do not warrant and will not have any liability for any third-party materials, websites, products, or services.
Please review third-party policies carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
9. USER SUBMISSIONS
If you submit comments, ideas, feedback, suggestions, or other materials to us, whether online, by email, or otherwise, you agree that we may use them without restriction, including for marketing, product development, or other commercial purposes.
We are not obligated to:
- Maintain any submission in confidence;
- Pay compensation for any submission;
- Respond to any submission.
You agree that your submissions will not contain unlawful, abusive, defamatory, obscene, or malicious material, including malware or viruses. You may not use a false email address or misrepresent your identity.
We reserve the right to remove or refuse any submission that we deem unlawful, offensive, threatening, defamatory, or otherwise objectionable.
10. PERSONAL INFORMATION
Your submission of personal information through the Site is governed by our Privacy Policy.
11. ERRORS AND INACCURACIES
Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice.
We undertake no obligation to update, amend, or clarify information on the Site unless required by law.
12. PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:
- For any unlawful purpose;
- To solicit others to perform or participate in any unlawful acts;
- To violate any international, federal, provincial, state, or local laws, rules, or regulations;
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
- To submit false or misleading information;
- To upload or transmit viruses, malware, or any other harmful code;
- To collect or track the personal information of others;
- To spam, phish, pharm, pretext, spider, crawl, or scrape;
- To interfere with or circumvent the security features of the Site, other websites, or the internet;
- To purchase products for unauthorized resale, rental, or commercial distribution;
- To commit fraud, including using stolen payment methods or making fraudulent chargebacks;
- To engage in any conduct that restricts or inhibits any other user from using the Site.
We reserve the right to terminate your use of the Site or any related service for violating any prohibited use.
13. INTELLECTUAL PROPERTY
All content on the Site, including text, graphics, logos, images, product descriptions, page headers, icons, audio clips, digital downloads, data compilations, and software, is the property of KidCraftPlay or its content suppliers and is protected by Hong Kong and international copyright, trademark, and other intellectual property laws.
The KidCraftPlay name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of KidCraftPlay or its affiliates. You may not use these marks without our prior written permission.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Site without our prior written consent, except as necessary to use the Site for its intended purpose.
14. SAFETY, ALLERGY DISCLAIMER, AND ADULT SUPERVISION
Children’s toys may contain small parts, plastic, fabric, paint, dyes, or other materials that could pose choking, allergic, or other health risks if misused. Adult supervision is required at all times.
You are responsible for:
- Reading all product labels, warnings, and instructions before use;
- Checking product materials and age recommendations before purchase;
- Ensuring the toy is appropriate for the child’s age, abilities, and health condition;
- Supervising children during play;
- Promptly removing damaged or broken toys from use.
Allergy Disclaimer: To the fullest extent permitted by law, KidCraftPlay is not responsible or liable for allergic reactions, skin irritation, choking, injury, or any other harm resulting from:
- Improper use of a product;
- Failure to follow product instructions or warnings;
- Lack of adult supervision;
- Individual allergies or sensitivities to product materials;
- Normal wear and tear.
If a child has known allergies or sensitivities, please contact us before purchase to request available material information. However, we cannot guarantee that any product is free from allergens or safe for every child.
15. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Our products and services are provided “as is” and “as available,” without any warranties of any kind, whether express or implied.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- The Site will be uninterrupted, secure, or error-free;
- The results obtained from using the Site will be accurate or reliable;
- Any errors in the Site will be corrected.
To the fullest extent permitted by law, KidCraftPlay, its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.
Our total liability to you for any claim arising from or relating to these Terms, the Site, or any product purchased shall not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless KidCraftPlay and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:
- Your breach of these Terms;
- Your violation of any law or the rights of a third party;
- Your misuse of the Site or any product;
- Any false or misleading information you provide.
17. SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and shall not affect the validity and enforceability of the remaining provisions.
18. TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by ceasing to use the Site.
We may terminate these Terms or suspend your access at any time, without notice, if we determine that you have breached these Terms.
Obligations and liabilities incurred prior to termination shall survive termination.
19. ENTIRE AGREEMENT
These Terms, together with any policies or operating rules posted by us on the Site, constitute the entire agreement and understanding between you and us and govern your use of the Site.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
20. CHANGES TO TERMS
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on the Site. It is your responsibility to check the Site periodically for changes.
Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
21. BILLING TERMS
We may limit or cancel orders placed per person, per household, or per payment method. You agree to provide accurate billing and payment information.
You may not use a false or unauthorized payment method. Fraudulent transactions, chargeback abuse, or unauthorized resale may result in account termination and legal action.
22. GOVERNING LAW
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Hong Kong.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
23. CONTACT INFORMATION
For questions about these Terms, please contact us:
Address:
UNIT 60 3/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG
Telephone:
+85280564348
Available Monday–Friday, 08:00–17:00 (UTC +8)
Email:
[email protected]
Working Hours:
Monday–Friday, 08:00–17:00 (UTC +8)
We respond within 24 hours on business days.